Do you cater for vegetarian and gluten-free diets?

Yes, our café will be open – please see our Food and Drink page for details.

Unfortunately, the Café and Gift Shop are open only to paid Museum visitors.

Yes, you can bring your own food; there are plenty of picnic benches and grassed areas for you to use to eat. We kindly ask that the indoor Café seating (where available) is used solely for those who have purchased from the Café.

Yes, our Gift Shop will be open during Museum opening times. 

Yes, you can, we have card machines at all points of sale, accepting contactless from both card and device. There is no minimum card spend. Please note, we do not accept American Express.

Yes, we accept cash but strongly urge using contactless payment methods wherever possible.

We also do not take £50 notes. 

Yes, all parking is free to use for admission ticket holders, however purchasing a ticket (on or offline) does not guarantee a parking space.

We do not operate guided tours as the museum is so large. The museum is self-guided, and you receive a map upon arrival. Audio books are currently undergoing a re-vamp, and these will be available soon. We do have braille books at our Reception to assist those who are visually impaired.

Absolutely! We love to see our visitors enjoying themselves so please tag us in any photos you share on social media!

Yes! Four-legged friends are welcome all over the site, apart from our playgrounds; please keep them on leads, and clean up after them! There is even a special allocated area for them in our café, and if you head to the gift shop, there’s always a treat or two!