What happens when we arrive?

Yes. Pre-booking a visit is essential. This will help us ensure that you have the best possible experience and will help us to prevent the Museum from becoming over-crowded.

To book a visit, our Bookings Team will need to know your preferred date, number and age group/Key Stage of students, and number of staff in attendance. All details required are on the booking form here.

Currently we can accommodate a maximum of 500 students per day so we can ensure a safe and enjoyable visit for all. We operate a 1:5 ratio of staff to students.

We normally recommend around 3-4 hours, however visits can take longer with large groups.

Yes, we have three mess huts with different capacities. Please ensure you pre-book use of your mess hut to ensure we have time to clean in between groups.

We can accommodate some coats and bags however for ease we recommend leaving items on the coach. Should you need us to store any items, please request this ahead of your booking. Please note, we do not accept responsibility or liability for any loss, damage or theft of items stored.

We do not allow schools to sit in the Cafe area as that is reserved for other paying customers, however staff are more then welcome to use our ammentities as long as children are supervised at all times

Yes, of course! The shop will be open for you to visit. Please be careful not to overcrowd; if you are in a big group, we recommend visiting in smaller numbers.

Yes, our Museum is fully accessible in all areas. Wheelchairs are available to borrow from our Reception free of charge on a pre-booked basis.

Yes, all visits are self-led. We do not operate guided tours however our staff would be happy to give a talk if requested in advance.

Yes, we have a variety of measures in places to ensure everyone enjoys and benefits from their visit. Please get in touch with our admin team for further details on how we can assist: Email: [email protected]; Tel: 01653 697777

Yes, please download a copy of our risk assessment here.